“After my open heart surgery I was left with one very long incision. The healing of this was enormously hampered by the anti-coagulants I was taking which aggravated the scar so much it became impossible to touch. It was both sore and itchy. Lorna very kindly took me in hand and has been working on it for the past two weeks. Already it has lost the bright red colour that it was and therefore is much less noticeable. The soreness has gone completely and 80% of the itching already.”