Terms & Conditions

Please take the time to carefully read through our website Privacy Policy.

Booking Terms and Conditions – 1 to 1 Sessions.

There is no obligation to book following a free zoom/telephone chat.

Paid for sessions:

  • Appointments must be paid for in full at the time of booking.
  • If you decide that PSYCH-K isn’t for you after our 30 minute introduction call e-mail us at – hello@itsallabouthealth.co.uk and you will be refunded in full.
  • If you pay for a block of 3 sessions and do not need them all then you will be refunded at the pro-rata rate for the remaining number of sessions.  Please e-mail when this is relevant.
  • You have the right to cancel at any time.
  • You must give 24 hours notice if you need to re-schedule an appointment otherwise you will be charged in full for the session.
  • If you arrive late for a booked session time you will only have the time remaining and not the full 60 minutes. E.g. if you are 10 minutes late your session the duration will be 50 minutes.
  • Notes will be taken during a PSYCH-K session.  Afterwards we can provide a summary of what has been discussed and the Balances carried out.  With your permission we can e-mail this summary to you for your records.  Please note that information transmitted over the Internet cannot be guaranteed as 100% secure.  We will confirm with you whether you would like this information e-mailed after each session.


During a PSYCH-K® 1-1 session, Lorna Kennard or Rachael Wall will take notes. By booking a session you are agreeing to this process. These notes and everything discussed in the session are private and confidential please read the Privacy policy which gives information of how your information will be stored.

PSYCH-K® Disclaimer 

The PSYCH-K® process is strictly limited to changing Beliefs. Its purpose is to activate the natural self-healing processes of the mind/body in order to complement, not substitute, the usual, normal and common treatments and medical care practiced by qualified physicians. The PSYCH-K® process is not intended to deliver medical diagnoses. PSYCH-K® is also not intended to treat, heal or cure diseases, illnesses, physical disabilities, medical problems or psychological disorders in chronic or acute form. PSYCH-K® is in no way a substitute for appropriate medical care or professional therapy for mental problems. PSYCH-K® is not medical advice and should not be considered as such. PSYCH-K® Health and Wellbeing Facilitation does not create a doctor-patient relationship.

It’s All About Health Disclaimer

Any content produced by Lorna Kennard and Rachael Wall is for information only.  Regardless of whether it has been published in spoken, videographic or written form it is not intended as a way to diagnose or inform visitors of actions/changes that they must take.  If you have a medical condition it is essential that you seek professional advice from a qualified practitioner.

Intellectual Property And Right To Use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Any library images are used with the appropriate licences. Any reproduction of the contents of this website is prohibited.

Compliance With Laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation Of Liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or Any loss of goodwill or reputation; or Any special or indirect losses Suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

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